Job description

HIRING IMMEDIATELY
Restaurant General Manager

Joe's Crab Shack - Sevierville, TN

Joe's Crab Shack has an excellent career opportunity for individuals that have a true passion for food and an unrelenting drive to provide exceptional guest service and hospitality

Essential Duties and Responsibilities:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include: daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Requirements:

• At least 3 years General Manager experience in a full service, high volume dining establishment
• Additional experience in Regional or multi-unit management is preferred
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills combined with advanced computer and math skills
• Stable and progressive work history; Strong work ethic

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Discount Dining and Retail Program
• Management Referral Bonus Program
• Medical, dental and vision, Flexible Spending Account, 401(k), paid vacation and more

EOE

Job Type: Full-time

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• General Manager: 3 years (Preferred)

Work Location: One location

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