Restaurant Server - Barstool Sportsbook Restaurant

Full Time
Perryville, MD 21904
Posted
Job description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Come, join us. It’ll be fun.
WE LOVE OUR WORK.:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Promotes and maintains all steps of the ACES customer service program with each patron and Team Member you may come in contact with (eye contact, “hi” greeting, “goodbye” departure)
  • Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner
  • Responsible for complete set-up, stocking, and service of assigned area; sets, cleans, and resets tables
  • Full cycle of service - taking orders within five minutes of guest being seated; accurately placing orders and entering table numbers in MICROS; presents check to guests.
  • Upsells beverages, appetizers, and desserts in accordance with restaurant service standards.
  • Accurately collects payments and makes change to close out guest checks, totaling food and beverage purchases in a friendly and courteous manner.
  • Light cleaning in assigned section during shift including, removing dirty dishes, glassware, and flatware during guest service, transporting to dish area, keeps floors, seating, and tables (base and top) presentable in assigned section.
  • Responsible for the monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion
  • Refill glassware, coffee cups, butter/condiments, bread, and carrying order to tables as required
  • Make/Fill coffee or tea as required
  • Ladles soups, portions cakes and pies, and prepares condiments as determined by establishment requirements.
  • Ensures assigned work area is neat, clean and sanitized throughout shift by wiping tables and seats, counter areas, stations (including beverage and side), and sinks as required to maintain a clean and safe work station
  • Maintain awareness of guests’ alcohol intake following training guidelines.
  • Partners with culinary team and servers to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction
  • Maintains all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators
  • Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) accordance with all MD Department of Health standards.
  • Adheres to regulatory, safety, departmental and company policies
  • Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
  • Flexible ability to work varied shifts to include nights, weekends, and holidays.
BRING US YOUR BEST.:
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
Must be a minimum of 18 years of age. High School diploma or equivalent. Six months experience in full-service food service with knowledge of food and wine preferred. Basic computer knowledge.

MATHEMATICAL SKILLS:
Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • Must qualify for a license with the Maryland State Lottery Agency and meet any credentialing requirements of the Maryland Gaming Control Board.
  • They must possess Serv-Safe or equivalent certification, with a comprehensive understanding of all food safety and sanitation requirements.
  • Must be able to obtain a Responsible Alcohol Training certification. Must be able to obtain proper Food Handler Certification.
STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Click HERE to learn more about our career opportunities, programs, benefits, etc.

Equal Opportunity Employer
STARTING SALARY: Pay starting from $6.00 per hour (plus tips)

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