Job description

Job description

Since 1920 Dennis Uniform has been a pioneer in the uniform industry both as a manufacturer and as a retailer. Currently Dennis operates over thirty-five retail stores, has a talented “field sales” team, offers a commerce-enabled website, and has a national call center to help serve its thousands of school uniform and corporate apparel customers. Dennis Uniform Manufacturing is an equal opportunity employer (EOE).

Our Brand Promise: DENNIS makes school uniforms easy.

Our Mission: To make it easy for schools to design and maintain best-in-class uniform programs that meet their goals and values, while providing families with seamless shopping experiences for high quality and comfortable uniform products that students deserve.

Our Core Values: Simplicity, Trust, Focus, Reliability, Leadership.

Objective

This position will provide the highest level of customer service.

Supervision Received/Responsibility

This position reports to the Customer Success Manager (Store Manager)
Position Overview

The Retail Sales Associate position is maintained within a DENNIS store. Broad areas of responsibility include but are not limited to the following:

• Ensure all customer needs are met and complaints resolved with quick efficient service
• Effectively merchandise products and displays to maximize sales/profitability
• Develop a thorough knowledge of products and school uniform requirements
• Ensuring entire store (retail floor, dressing rooms, restrooms, warehouse, etc.) are kept clean, safe, and functional
• Attend school sales and help manage inventory at sales
• Assist coworkers as needed (examples might be helping with shipping and receiving, applying logos and emblems to uniforms, stocking items, administrative duties, etc.)
• Ensuring the receipt, co-ordination and safety of goods coming through the warehouse. Ensuring orders arrive and are dispatched on time to the appropriate destinations and in the expected quantities.

Position Requirements

• Exceptionally friendly and positive attitude
• English literacy, verbal and written (bilingual applicants are encouraged to apply)
• Strong organizational skills and an ability to work under pressure a must
• Strong commitment to meeting goals and deadlines

Education and Experience

• 1+ years retail or customer service experience (preferred)

Working Conditions

• Ability to stand for long periods of time, bend and lift 25-40 lbs., and work on ladders.

Schedule

• Job starts in October
• 27-30 Hours (specific hours listed below)
• Monday-Wednesday - 9:00-5:30pm (Somewhat flexible in hours)
• Saturday - 8:00-4:30pm (Somewhat flexible in hours)

Employee will learn how to use POS, learn the schools’ uniform programs in the local area, shipping and receiving, learn how to receive, restock, and be responsible for the day-to-day interactions with customers who come into the store and be responsible for the layout and tidiness of the store and stock room.

This description is based on management's assessment of the requirements and functions of the job of the date this description was prepared. It is a general guideline for managers and colleagues, but it does not purport to be an exhaustive list of all the elements of the job. Management reserves the right on a temporary or indefinite basis to meet production, scheduling or staffing needs.

Job Type:

Part-time

Pay:

$15.50 per hour

Education:

• High school or equivalent (Preferred) Experience:
• Customer service: 1 year (Preferred)

Work Location: One location

Job Type: Part-time

Pay: $15.50 per hour

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Yorba Linda, CA 92887: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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