Job description

We are seeking a passionate and dynamic Senior Boutique Coffee Specialist in a key holder rolefocused on driving sales, service, and operations within the boutique through respectful, collaborative, agile, determined, and driven interactions with clients, team members and management. You will support management with opening/closing and cash duties.

Our culture empowers us to provide quality coffee, experience-focused customer service, and growth opportunities. Join our team as we cultivate coffee as an art to grow the best in each of us.

Nespresso offers Retail employees, performance-based incentives, and a total rewards package, which includes a FREE Nespresso machine and coffee product allowance, a 401k with Company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position)

Responsibilities:

· Be an agile coffee expert. You bring the passion, we provide the training, and you share it with the customer.

· Drive personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices with customers.

· Cultivate respectful customer relationships. Though many customers shop online these days, the store is where we meet many of our customers for the first time.

· Care about safety. We are determined to create a safe, healthy environment for our employees and customers.

· Collaborate - whether it’s assisting with cleaning, organizing stock or innovating a better way of doing things. Share your feedback and ideas to contribute to our overall success!

· Support boutique management team to complete special projects, inventory management duties, adhere to all opening & closing and cash management & return procedures.

Requirements and Skills:

· 1 year or more experience in retail, direct customer sales and service, or hospitality, preferred

· Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts and holidays.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Tuition reimbursement

Experience level:

• 1 year

Weekly day range:

• Rotating weekends
• Weekend availability

Work Location: One location

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