Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class. In this role you will interact with clients during feedback sessions, focus groups, user groups and requirements gathering sessions using insight gained to complete business scope documents and define user personas for individual products and serve as an escalation point for clients.

Job Responsibilities

• Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and lead customer focused solutions across the organization
• Act as subject matter expert to major business processes and supporting applications/capabilities
• Own end to end delivery of Risk attributes to credit decision engines including developing requirements working with stake holders and technology partners
• Work closely with technology partners on the design and delivery of these requirements in planned releases
• Manage the interdependencies between product releases and other Product delivery teams and activities required for E2E delivery
• Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group

Required qualifications, capabilities, and skills

We are looking for someone excited to join our organization. If you meet the minimum requirements below, you are encouraged to apply to be considered for this role.

• Bachelor's degree
• Experience in product management for either fraud detection or authentication, and a strong knowledge of current digital banking trends
• Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.)
• Advanced/strong client experience skills across a large scale highly matrixed organization with ability to influence and lead product alignment using customer insights
• Be self-motivated and confident in ambiguous circumstances

Preferred qualifications, capabilities and skills

The following additional items will be considered but are not required for this role

• Agile / Scrum certifications
• Financials - ability to develop and communicate product development business cases using financial models
• Experience working with globally distributed scrum teams a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans