Job description
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 2,000 school systems serving 15 million students across all 50 states have adopted our platform to understand students' academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.
Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role
The Sales Engineer will provide strategic support during the sales process, helping the company to meet and exceed revenue goals. The Sales Engineer will be a highly technical and often client-facing role that will guide prospective districts and education agencies through the technical aspects of Panorama's platform, including aspects like integration and data security. On any given day, the Sales Engineer may join discovery conversations or demos, craft technical responses to RFPs, or liaise with our product and CX teams to identify ideal solutions for school systems.
Key Responsibilities
- Lead technical portions of presentations and demos, both on-site and remotely to various stakeholders including Superintendents and cabinet members
- Participate on sales calls, including discovery conversations, identifying and addressing technical questions related to integrations and product functionality while prioritizing driving the sale forward
- Address technical questions regarding data integrations, platform specifications, and data security/privacy from our clients and the Panorama team, ensuring pre-sale that projects are deliverable
- Develop an expert understanding of all aspects of Panorama products, including deep knowledge and understanding of data flow, systems architecture, and data security
- Develop and assess our internal and client-facing pre-sales documentation as it relates to product functionality and technical integrations
- Respond to and/or complete technical sections of RFPs/ RFQs, in partnership with Proposal Managers
- Support and provide technical guidance on the rollout of new products, features, and functionality to the Sales and Account Management teams
- Works cross-functionally with Product, Engineering, Client Experience, Account Management, and Sales
- Influence the technology team and overall product strategy by surfacing technical feature requirements and trends
- A willingness to travel to clients as needed
What We're Looking For
- Experience mapping client needs and objectives to technical requirements and project solution scope; ability to differentiate between client needs and preferences
- Strong interpersonal, communication, persuasion, presentation, and writing skills; an ability to respond to questions in real-time
- Demonstrated problem-solving skills, including the ability to match a technical solution to client needs
- Demonstrated experience leading discovery and project scoping conversations in a consultative, customer-facing role
- Proficiency with Salesforce
- 2+ years of experience in customer-facing technical roles
- Technical experience (e.g. software engineer, product manager, client success/implementation)
- Self-starter who is comfortable creating definition in their role
Even better if…
- Experience in field sales/field consultant
- Experience working in K-12
- Experience in a SaaS environment
Panorama excitedly hosts two in-person "all team meetings" a year. All Panoramians are invited to attend and travel/hotels are provided.
Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we've seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote #BI-Remote
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