Job description
Job Description:
About Wealth Enhancement Group
Wealth Enhancement Group is an independent wealth management firm offering comprehensive and customized financial planning and investment management services. Founded in 1997, we now have over 75 offices nationwide and are rapidly expanding through organic growth and acquisition.
Our mission is to work together to improve our clients’ lives by providing them with the team-based expertise and resources they need to simplify their financial life. We share perspectives. We explore every point of view. We believe the best ideas are born from collaboration. And we’re looking for like-minded individuals to join our team.
Our Plymouth MN team representing $1B+ assets under management has an excellent opportunity for a Sr. Client Service Associate. This individual will be focused on onboarding and servicing our high-net-worth clients. We are looking for someone with a high level of professionalism and knowledge to enhance our relationships with our clients who have complex service and investment needs. This is a fun, team-oriented environment offering flexible work arrangements and excellent work life balance.
Job Functions
New Client Onboarding
- Client onboarding for high-net-worth clients (administrative)
- Ability to strategically work through complex issues involving trusts, business entities, alternative investments, tax issues, etc. with high attention to details
- Work closely with custodial referral partners who refer clients to the team
- Provide responsive, proactive communication with clients and partners while collaborating with internal departments and team advisors.
- Periodically assist advisors in client meetings
Client Relationship Management
- Proactively servicing and developing good relationships with new and existing clients
- Diligently follow up to resolve any requests or client issues; dialogues with client and internal departments to understand the situation and find a resolution
- Prioritize and successfully manage multiple simultaneous tasks with exceptional organizational skills
- Assist team with complex account transactions, tax or legal issues or death claims
Team and Corporate Support
- Completes operational projects to support enhancements and changes
- Works well under pressure and knows how to prioritize deadlines. Handles changing priorities and evolving responsibilities with ease.
- Finds a way to work well with people of different personality types and expectations.
- Serves as a subject matter expert for company initiative/rollouts
- Advocates for improvement in processes where appropriate
Industry/ Product/ Company Knowledge
- Demonstrates knowledge and can accurately execute against WEG’s Suitability Guidelines, operational processes, and sales model
- Understands financial & legal terminology and products
- Working proficiency with advisory managed accounts, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, charitable giving practices, trusts, etc.
- Attends Client Services and company educational events
- May attend client meetings and vendor presentations
Compliance & Suitability (Transition Support)
- Provide compliance review and suitability oversight and training to client service and advisors to complete accurate paperwork and reduce NIGO’s.
- Work with Corporate Compliance to understand processes and procedures, train in the office and resolve issues.
Education / Skill Requirements
- 5+ years financial industry experience
- FINRA Series 7, 66 (or 63 and 65) and State Insurance Licenses or willing to obtain after hire
- Knowledge of financial administrative processes and financial terms
- Excellent customer service through strong communication skills.
- Ability to lead and train team members, work effectively with clients and advisory staff
- Ability to prioritize work and projects, strong attention to detail, work with deadlines
- Develop a high-performing team; coordinates daily work flows and provides feedback for the team
- Experience working with systems, Microsoft Outlook; Microsoft Office; CRM Sales Force; Orion or similar etc..
IND123
Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700
Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans.
arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.