Job description

Job description:

Senior Recertification Specialist – Property Management

The Central Office of Eagle Point Management seeks a Senior Recertification Specialist with deep affordable housing experience, strong organizational skills, and legendary customer service to lead our team. If you are passionate about affordable housing and seek a quality work experience that supports education, training, and growth, please apply today.

This dynamic team position requires previous hands-on experience in Low Income Housing Tax Credit and HUD Section 8 compliance. This position is responsible for the oversight and hands-on processing of annual certifications and a limited number of interim certifications for a portfolio in St. Louis, MO. This forward-thinking individual will lead our first remote compliance processing center from our South Portland offices. Supported by our in-house Compliance Department you will ensure 100% compliance within all applicable program guidelines for approximately 600 primarily senior housing units.

Eagle Point Management (EPM), a national property management company and equal opportunity employer, is a best-practices, best-place-to-work company founded on the core values of quality, respect, professionalism, and integrity.

Summary:

Responsible for the following:

• Prepare and transmit recertification notices at 120 days, 90 days, and 60 days while also tracking same for the team.
• Conduct remote interviews with residents and/or applicants.
• Process notices of lease non-compliance for failure to recertify as applicable while ensuring rules are followed by the team.
• Maintain and control confidential files and records.
• Prepare initial eligibility documentation and rent calculation.
• Verify income, assets, medical or unusual expenses while providing guidance to others on acceptable means of third-party verifications.
• Obtain Compliance Department approval for all files and process corrections as needed.
• Complete annual recertifications, as well as computing any interim rent changes.
• Ensure completed recertification is transmitted to the site, signed, and recorded in OneSite.
• Upload completed and executed recertification file to OneSite.

Necessary Skills:

• Affordable housing compliance experience, including LIHTC and Section 8
• Clear written and verbal communication skills
• Strong organizational skills and attention to detail
• Honest communication with VP, Compliance Director, and property staff.
• Knowledge of RealPage / OneSite, or similar management software
• Ability to handle a high volume of calls and email with timely responses.
• Ability to track progress accurately and process notices accordingly.

Specialized Experience (3 years preferred):
LIHTC Compliance experience (Required)

HUD experience (Preferred)

Certificates and Licenses:

Spectrum C3P or similar certification
Valid driver's license and means of transportation

Knowledge, Skills and Other Abilities:

• Knowledge of MS Outlook, Word, and Excel
• Ability to interact effectively with residents remotely
• Ability to thrive and make decisions in a fast-paced environment
• Attention to detail, high level of accuracy, strong sense of urgency and solid time management
• Honest, trustworthy, and able to maintain strict confidentiality
• Solid work ethic
• Respectful

Job Type: Full-time

Salary: Commensurate with experience; starting at $26 / hour.

Schedule:

Flexible to in office full time or hybrid remote

Job Type: Full-time

Pay: From $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Experience:

• LIHTC Compliance: 3 years (Required)
• HUD: 3 years (Preferred)

License/Certification:

• Spectrum C3P or similar certification (Preferred)

Work Location: Hybrid remote in South Portland, ME 04106

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