Job description
summary
$71 - $72 per hour
contract
bachelor degree
category
computer and mathematical occupations
reference
999380
job summary:
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Support Analyst to join the Fidelity Labs Business Unit. This role will be based in Boston, MA or Durham, NC!
The Team
We are Fidelity Labs, Fidelity Investments' in-house FinTech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to craft the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve.
Fidelity Labs is a dynamic workplace that combines the best parts of startup life-building from scratch, adapting quickly, and moon-shot ambition-with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. Learn more at labs.fidelity.com
location: Boston, Massachusetts
job type: Contract
salary: $71 - 72 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
The Expertise You Have
qualifications:
skills:
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Support Analyst to join the Fidelity Labs Business Unit. This role will be based in Boston, MA or Durham, NC!
The Team
We are Fidelity Labs, Fidelity Investments' in-house FinTech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to craft the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve.
Fidelity Labs is a dynamic workplace that combines the best parts of startup life-building from scratch, adapting quickly, and moon-shot ambition-with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. Learn more at labs.fidelity.com
location: Boston, Massachusetts
job type: Contract
salary: $71 - 72 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
The Expertise You Have
- A minimum of 8 years of related experience in Financial Services with proven understanding of investment instruments and financial markets
- Extensive experience with developing SQL queries, Postman collection to research data and API request/response
- Able to research and triage Java API code, Spring Batch, SQL, control-m applications in AWS environment
- Good understanding of AWS components and experience supporting/triaging applications on AWS
- Good experience with software patches, upgrades, rehydration, code deployments
- strong working experience as an analyst researching and handling incidents in a 24/7 production environment, this includes Major Incident Management.
- Ability to facilitate high severity incident technical bridge calls
- Solid ability to define ambiguous situations by analyzing data, asking probing questions, and applying extensive technology knowledge to optimize results
- Capability to partner with Business Partners (SRE/Architecture/development teams) on stability opportunities based upon reporting/trending findings as well as operational readiness.
- Solid knowledge of development and process improvement methodologies with training and experience
- Experience with Cloud, Network, Infrastructure, Database, Middle-Tier, Access Management (Single Sign-on), Enterprise Monitoring and Microsoft products.
- Working experience with applications in a production support environment using technologies such as, SOA, Java etc.
qualifications:
- Experience level: Experienced
- Minimum 8 years of experience
- Education: Bachelors
skills:
- Java
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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