Job summary
We are a smart team of doers that work passionately to apply cutting-edge advances in technology and to solve real-world problems that will transform our customers’ experiences in ways we can’t even imagine yet. As a Senior UX Writer, you will be working with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams.

Amazon is looking for a Senior UX Writer to join an exciting project team working to build a best-in-class product. This is a green-field opportunity where you will own and execute a UX content strategy, working with UX design, UX research, product, and marketing teams to implement.

The Senior UX Writer thinks strategically, operates methodically, and demonstrates extreme customer empathy with their writing. They are inspired by tackling new creative challenges, are a self-starter and comfortable with ambiguity. The Senior UX Writer has strong attention to detail, and will define and create standards, patterns, and mechanisms to create net new copy that is crisp, clear, and customer-centric. They are obsessed with understanding how our customers think, and they fiercely advocate for the best possible user experience for them. They strive to ensure that customers have the right information, when they need it. They develop content frameworks, voice and tone guidelines, product narratives, and other deliverables that help gain cross-functional alignment. They also lead collaboration with curiosity to partner with internal teams to test, learn, and optimize creative performance.

Key job responsibilities

• Help to define the practice of copywriting in our organization.
• Work with Design to influence product strategy
• Help develop brand expression through Voice & Tone guidelines and a Messaging Frameworks.
• Maintain and evolve Design System content writing guidelines and patterns.
• Collaborate with the product team to write, edit, and improve text for customers.
• Analyze customer data to continuously improve the way in which we speak to customers.
• Contribute to the professional development of colleagues across the UX team, improving their UX writing skills, knowledge, and best practices.

About the team
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
It's not about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.