Job description
Service Line Manager –
Primary Care/Internal Medicine
Our mission is simple: provide services unparalleled in quality and efficiency while cultivating an environment that emphasizes the individual needs of each of our patients. We understand patients have a choice when it comes to their healthcare. So we combined the most advanced technology, with comprehensive, quality care and the finest patient experience this area has to offer to make that choice easier.
Job Summary:
Serves as an effective liaison and administrative resource between physicians, advanced practice providers, executive administration and assigned practices. Responsible for assisting in the implementation of standardized organizational policies, programs, and initiatives at the physician practice level, and ensures that physician practice duties are carried out according to facility policies and procedures. This includes ensuring a smooth and efficient operation, inventory control, personnel management, patient relations, and patient flow.
Our mission is simple: provide services unparalleled in quality and efficiency while cultivating an environment that emphasizes the individual needs of each of our patients. We understand patients have a choice when it comes to their healthcare. So we combined the most advanced technology, with comprehensive, quality care and the finest patient experience this area has to offer to make that choice easier.
Job Summary:
Serves as an effective liaison and administrative resource between physicians, advanced practice providers, executive administration and assigned practices. Responsible for assisting in the implementation of standardized organizational policies, programs, and initiatives at the physician practice level, and ensures that physician practice duties are carried out according to facility policies and procedures. This includes ensuring a smooth and efficient operation, inventory control, personnel management, patient relations, and patient flow.
- Actively supervises and manages physician practice management personnel, including orientation, annual performance appraisals, competencies, and compensation review processes
- Serves as an effective liaison between group of physicians, advanced practice providers, and executive administration
- Supports physician practice financial, budget and business goals in cooperation with practice physicians and physician leadership
- Identifies opportunities for operational optimization and consolidation; develops work plans to achieve identified operational goals within relevant physician practices
- Ensures that physician practice duties are carried out according to facility policies and procedures
- Responsible for Strategic Service Line Metrics and Initiatives including driving patient access and throughput, monitors and implements schedule construction, optimization, and slot utilization, oversight of incoming and outgoing referral trends
- Acts as service line, strategic project lead in regards to provider locations and assisting with new physician onboarding
- Responsible for special projects and ancillary services related to the parent service line
- Documentation and Template creation and maintenance
- Excellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to executive management
Requirements:
Required
- Bachelor Degree in Healthcare Administration or business-related field
- 3-5 years relevant experience in physician practice management or health care administration
- Excellent communication skills and ability to work with multiple projects
- Previous progressive and hands-on managerial experience in a medical practice
Preferred
- Strong computer software proficiency (e.g., word processing, spreadsheets, automated computer billing systems)
- Strong understanding of clinical workflow processes, resulting in current and future workflow enhancements and performance improvements to support physician practices
- Demonstrated ability to be self-directed with excellent organization, analytical and interpersonal skills
Work Site Highlights:
Founded in 1996, Southwoods Health has grown from a physician owned Ambulatory Surgery Center with four operating rooms to a multi-service, physician owned health system. The Surgical Hospital at Southwoods is an acute care hospital renowned for providing a superior patient experience and consistently ranking at the top of national patient satisfaction and quality of care surveys. The hospital continues to expand its scope of services, which includes inpatient, outpatient and robotic-assisted surgery, as well as endoscopy services. Southwoods offers a provider network comprised of hundreds of physicians and advanced practice providers, as well as an expanding array of ancillary health services at locations across Mahoning, Trumbull and Columbiana Counties – all of which are certified to meet Southwoods’ high operational standards.
www.southwoodshealth.com
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