This year, Children’s Services of Roxbury (CSR) is celebrating 50 years of dedication to the community. A Black-owned and operated nonprofit organization, CSR’s dedicated and spirited staff are the foundation of our successful sustainability—and the success of the 6,000+ families we serve each year.

And now, we are excited to welcome a new Shelter Case Manager to our team! If you are looking for a career where you can change lives of children and families in need, in an environment where you will be truly supported in your personal and professional growth, CSR is the place for you!

As the Shelter Case Manager, you will work with families in shelter (congregate and scattered site) to help them obtain safe, permanent housing and develop the skills to remain housed. Your role will also include assessing each family’s strengths and needs and supporting them in achieving well-being and housing stability. As Case Manager, you will employ a strength-based and person-centered approach to working with families and will collaborate closely with Housing Advocates to help achieve family and departmental goals.

EDUCATION, EXPERIENCE AND SKILLS NEEDED

Successful candidates will be required to have:

• Written and verbal fluency in the English language
• Ability to speak/write in Spanish and/or Haitian Creole
• Valid driver's license and registered and insured reliable vehicle
• Full vaccination against Covid-19
• Proficiency with Microsoft Office Suite

Preference will be given to candidates who have:

• Experience working with homeless families or in a residential setting
• Experience entering data into ETO or Apricot
• Bachelor’s Degree in human service or a related field

We are looking for a candidate with excellent self and cultural awareness who can convey empathy. Essential to this role will be the ability to:

• Work well with others, including a diverse team and people experiencing homelessness
• Communicate effectively and be open-minded
• Problem-solve and be resourceful
• Organize and manage details
• Be flexible with scheduling

BENEFITS

• Paid vacation, personal and sick leave
• Health, vision and dental insurance, FSA, AFLAC
• Employer paid long and short-term disability, life insurance and AD&D
• 401K plan
• Access to free on-line CEU-approved educational courses
• Employee discounts program providing discounts to thousands of products and services
• Work with a professional, dedicated, and compassionate team of people
• Help us continue the important work of changing and saving lives

COVID-19 Vaccination Required