Job description

Pak Mail – Alpine Shipping Sales Associate
About us

Pak Mail - Alpine is a small business in Grand Rapids, MI. We are creative, customer-centric and professional.

Our work environment includes:

• Safe work environment
• Lively atmosphere

Pak Mail: Shipping Sales Associate Job Description

Who We Are –
Pak Mail is a leader in shipping, packaging, logistics and other business solutions for individuals, small businesses and commercial enterprises. We provide exceptional customer service through integrated solutions by air, ground and ocean for time critical, expedited, recurring and standard shipments via FedEx,
UPS, DHL, and the United States Postal Service.

Our customers can choose from a wide assortment of in-stock corrugated cardboard boxes or get a custom-designed wooden crate to ensure your valuables arrive well-protected and undamaged. Pak Mail - Alpine also provides back-office services such as private mailbox rental, notary public service, copy services, fax sending and receiving, color printing, passport photos and much, much more. We're your one-stop shipping and business service center.

Pak Mail – Alpine Mission Statement
Pak Mail Alpine is committed to becoming the most recognized name in packaging and shipping through unparalleled customer service and the relentless pursuit of innovative products and services. We are driven by our desire to provide an exceptional, personal one-stop shipping experience that each of our customers deserves and only Pak Mail – Alpine can provide.

Pak Mail - Alpine Culture
Our work culture is one of employee shared values and attitudes so as to provide exceptional customer service, improve teamwork and increase productivity and efficiency. We strive to have motivated and engaged employees through clear individual goals that each person can work towards.

Title of Job – Pak Mail – Alpine Shipping Sales Associate

Core Responsibilities - The Pak Mail – Alpine Shipping Sales Associate is responsible for helping customers identify the best solutions to meet their needs, answering questions and helping our customers achieve their desired result. Some of the daily responsibilities include but are not limited to:

• Accepting the Pak Mail - Alpine Mission Statement and Culture
• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with the point-of-sale terminals to process sales
• Setting and attaining individual sales goals
• Giving customers advice about sales and promotions
• Packing and process orders for shipping both in store
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store

This position for the store is located in Grand Rapids, MI. This position reports to the store manager and will work with them to identify areas for improvement and expansion.

Qualifications and Skills - Several skills and qualifications are necessary to be successful as a Pak Mail – Alpine Store Sales Associate including:

• Must meet the qualifications, and be willing to become a Michigan Notary Public

• Strong customer service skills and effective communication
• Ability to stand on your feet for the length of your shift
• Ability to lift 25-50 lbs regularly with or without reasonable accommodations
• Computer literacy
• Ability to prioritize and organize workload
• Preferred qualification- 0-12 months of previous retail or clerical experience

Salary – Flexible scheduling during the week and weekends as well as opening, midday, or closing shifts. Up to $15.00 per hour.

Perks and Benefits –

• Paid on-boarding training
• Career path for advancement
• Office snacks

Job Type: Full-time

Pay: Up to $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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