This is a Full-time Seasonal position. Begins Now and Ends 12/30/2022

Summary: Interact with guests one on one by selling tickets for the famous Silver Dollar City. You will have the opportunity to greet thousands of guests daily as a Tickets Team Member and answer any of their questions about Silver Dollar City’s shows, 40+ rides and attractions, and events that may be taking place during their visit. As a Tickets Team Member you may work in a variety of areas such as the ticket booths, stroller booth, guest relations, and taking tickets at the front gate.

Benefits Offered

• Free admission to Herschend Family Entertainment theme parks and water parks
• Complimentary Silver Dollar City Attractions tickets to share with your favorite people
• Access to a low-cost health clinic, which features a full-service doctor’s office
• Free or reduced admission to many local shows and attractions, plus other local discounts
• Discounts on food, merchandise and lodging at Herschend Family Entertainment properties
• Eligible full-time employees also receive health insurance, profit sharing and 401(k)

Essential Duties and Responsibilities: include the following. Other duties may be assigned

• Uses ticket dispensing machine that automatically ejects number of tickets requested by the guest and hands ticket to the guest.
• Rents strollers, wheelchairs, and electric convenience vehicles to the guests at the Stroller Booth and provides specific clear instruction on operation.
• Cleans, stacks, and un-stacks strollers for daily rental at the Stroller Booth.
• Scans each ticket at the Turnstiles prior to entry of the park.
• Provides guest services and handles guest concerns at Guest Relations.
• Accepts payment and makes change.
• Answers questions concerning tickets, promotions, schedules, and reservations, and gives information concerning coming attractions.
• Keeps daily balance sheet of cash received, tickets sold, and daily rentals.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Must be able to work in all weather conditions

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/ Disabled/ Veterans

To perform this job successfully, an individual should have knowledge of Windows based programs, OMNI software; Pro Venue software and should be able to navigate the Internet. Candidates should also have previous cash handling experience.

Must be at least 17 years of age