Job description
For over 45 years, JSI has been a leading janitorial service provider in Northeast Ohio. We are proud to partner with over 200 locally and nationally prestigious clients including schools, hospitals, and Fortune 500 companies. As a Weatherhead 100 recipient, we pride ourselves on providing excellent customer service, and upholding our core values of integrity and accountability. Due to the rapid growth of our organization, we are currently looking for a Site Manager to join our leadership team!
Responsibilities:
- Holds overall responsibility for the janitorial program in one specific location
- Communicate with clients via phone, email, and in person. Handle all customer requests and complaints in a timely matter
- Ensure all work performed meets customer expectations and maintain a high level of overall customer satisfaction.
- Train, manage, and motivate a diverse workforce of employees
- Work with HR to ensure all shifts are properly staffed and trained
- Oversee scheduling and payroll for all employees working in your account
- Maintain budgetary compliance at all accounts, specifically with labor hours/ supplies / equipment
- Ensure that all janitorial equipment is in good working condition and well maintained
- Ensure established procedures and safety standards are being followed
- JSI123
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