Job description

Hand & Stone Massage and Facial Spa of Temple, TX, a 500+ unit franchise system in the Massage and Facial business is currently seeking an energetic, reliable Manager to oversee the day-to-day operations of one of our Spa. This individual should preferrably be a licensed Massage Therapist in Texas. He/ She will establish and implement programs to achieve higher levels of service. We are looking for a dynamic leader to motivate staff and provide hands-on leadership of this business. He or she must understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication and cooperation. This position is responsible and accountable for certain aspects of daily operations with a focus on staffing, general management and delivering an exceptional level of customer service.

Supervisory duties include, but are not limited to the following:

• Establishes objectives and goals for the Massage team; plans, organizes, and manages workflow.
• Assigns, monitors, and reviews therapists work; evaluates direct report’s performance.
• Recruit, interview and train direct reports.
• Orientate direct reports
• Approves time records and time off requests; submits payroll for direct reports.

Requirements include, but are not limited to the following:

• A minimum of 2 years of successful operational and business development experience preferred.
• Computer proficiency in Microsoft Word, Excel, and Outlook.
• Massage Therapy License preferred.
• Excellent customer service
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and take appropriate action.
• Able to establish and maintain a cooperative working relation.
• Ability to interpret and create spreadsheets.
• Able to use sound judgment, work independently, with minimal supervision
• Knowledge and understanding of all spa services and product line
• Ability to work flexible schedule including days/evenings/weekends.

What’s in it for you?

• Competitive compensation plus commission and bonuses
• Employee discounts
• Growth potential

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• Associate (Preferred)

Experience:

• sales and management: 2 years (Preferred)

Work Location: One location

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