Location:

Avery Point is a beautiful 94-acre continuing care retirement community located just 15 minutes from downtown Richmond in Short Pump, Virginia. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.

We are hiring a Staff Development Manager to lead the training, development, and retention strategies for the Dining Services department. You will work with staff to mentor and monitor professional skills development, with particular focus on coaching and guiding minors entering the workforce. You will support recruitment efforts as needed. You will have working knowledge of dining room, café, kitchen and utility operations in both Independent Living and Continuing Care.

Compensation: $62,500-$70,000/ YR.

How you will make an impact:

• Coordinates and/or facilitates new employee orientation for minor staff after normal school hours.
• Work with managers to ensure the ongoing development of all dining staff by reviewing performance reviews, reviewing coaching/counseling forms and discussing performance with supervisory staff.
• Develops, coordinates and presents dining skills training for service and sanitation.
• Prepares all staff for promotional and growth opportunities by supporting and reviewing individual development plans.
• Collaborate with recruiter weekly to support full front of the house and back of the house staffing. As demand rises assist HR with sourcing, phone screening and interviewing of hourly staff.
• Support outreach efforts with local schools, public employment agencies and community outreach. Partner with community recruiters to attend local and regional job fairs to source qualified applicants.
• Support dining venue service hours as a floor manager to support operations and lead and mentor students.
• Monitors student staff behavior and is present during service.
• Support and develop Certified Server Trainers.
• Provide expectations, feedback and coaching as needed.
• Coordinates motivational teambuilding activities for the dining staff.
• Performs training with the leadership staff as part of their continual development.
• Performs additional duties as assigned by the Director of Dining Services.

What we offer:

• A "career for life" approach to professional and personal development for our greatest asset; our employees.
• State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.
• Competitive benefits packages including medical, dental, vision, and PTO
• 401k for all employees 18 and over. Company contribution up to 3% once eligible.
• Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
• Free onsite parking at all of our communities and corporate offices

What you will need:

• Bachelor’s Degree preferred.
• Excellent verbal and written communication skills required.
• Ability to train other management in the management and motivation of all staff.
• Proven experience managing and motivating in a customer service environment.
• Related experience in food service, an educational food service management program, or experience in recruitment, staff development and training with an ability to learn food service.
• Complete knowledge of the server training program.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.