Status Board Operator Housekeeping - Excalibur
Job description
PRIMARY PURPOSE:
As a Status Board Operator, you will set the stage for guest experience with your welcoming smile and service.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Update status of guest rooms
- Process Rooms Control data and distribute rooms to Managers on all shifts
- Receive and process rush room requests from the Front Desk and VIP Services
- Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, hair dryers, etc.
- Receive and process requests from guests for turndown services, refrigerators, extra towels, etc., and forwards the request to the proper employee in the specific area
- Run reports needed by Housekeeping, Day and Swing shifts
- Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager
Location:
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