Job description
Store Manager – Job Description
Family Dollar Store Managers provide leadership, sales management and customer service in all aspect of managing a Family Dollar store. They are responsible for building strong teams to support the communities we serve. Responsible for managing the entire operation of a store including hiring, development, supervision, discipline and safety of Assistant Store Managers (ASMs) and Customer Service Representatives (CSRs), and management of all inventory and assets, in order to meet Company and store objectives, including profitability goals. Provides and models respectful customer service to the store team and the community.
Principal Duties & Responsibilities:
· Exhibits and provides leadership, direction and supervision to all store ASMs and CSRs at all times.
· Supervises, trains, develops and oversees the training and development of ASMs and CSRs.
· Ensures ASMs and CSRs greet and assist customers in a positive, approachable manner.
· Supervises ASMs and CSRs regarding appropriate steps to maintain a clean, well-stocked store for customers.
· Models and ensures ASMs and CSRs maintain a positive image to customers and community.
· Responsible for managing the Door-to-Shelf Program and ensuring all merchandise from delivery truck is unloaded,
· organized and merchandised per Company Planner/Schematics as applied and implemented for that store.
· Responsible for managing and maintaining all store business records including, payroll, scheduling, vendor delivery and accounting and inventory records, as well as cash register deposits/receipts.
· Responsible for managing and controlling all store assets, including all inventory, cash and other monies.
· Responsible for all ordering of merchandise using cycle counts to ensure in-stock representation.
· Manages loss prevention by maintaining a visible management presence in the store and modeling respectful customer
service to the community.
· Manages the budget of the store, including labor budget to assure that ASMs and CSRs are scheduled, do perform and report all hours worked including a minimum of 80 hours of work per week.
· Implements and assures compliance by all store Team Members with all Company policies and procedures.
· Performs all duties necessary for the effective and profitable operation of the store.
Position Requirements:
Education: High school graduation or equivalent experience preferred. Experience: Retail Management experience preferred
Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Atlanta, GA 30311: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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