Job description
Core Accountabilities:
- Prioritizes and delegates tasks to meet all selling, visual, and operational needs
- Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools
- Supports and executes all product, visual and marketing directives, and maintains standards set by the company
- Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
- Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction
- Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
- Accountable to self and others for achieving all company sales, metric and operational goals
- Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
- Creates shortage action plans to minimize loss and achieve shrinkage goal
- Drives and executes all digital sales strategies including ship from store and BOPIS within the store
- Communicates store and customer feedback to the District or Market Manager to grow the business
- Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company’s strategies and goals
- Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR
- Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
- Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
Leadership Expectations:
- Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
- Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
- Serve as a PacSun advocate in the industry and marketplace.
- Recruit, identify, develop, and retain talent that delivers performance excellence.
- As a manager, serve as a leader of company culture, norms, and conduct.
- Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Job Type: Full-time
Pay: $36,338.00 - $62,928.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekend availability
Work Location: One location
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