Summer Temp Member Service Representative - Norwich, NY

Full Time
Norwich, NY 13815
Posted
Job description

About Us

We're a community-minded organization with more than 50 years of experience. We serve members across three states, and our culture is one built on giving back. We're more than just money – we're people helping people.

If you want to be part of something greater, something different, and something growing – then come work at Visions.

We're more than banking. You can be, too. #ClaimYourSeat

If you are interested in temporary summer employment for Summer 2023 , please submit an application , which must include the following documents : Resume, cover letter and references.

If you are a returning summer temp employee you must submit a new application to be considered for re-hire.

Job Position Purpose/Summary: The Member Service Representative (MSR) provides exceptional member service by performing transactions and adherence to exceptional service expectations. Must enjoy working with the public. Possess an engaging outgoing, positive personality that will provide a warm and consistently friendly member experience. Be an advocate for and be able to explain Credit Union products, offerings, and services. Comfortable with interfacing with a variety of technologies to process transactions and perform account inquiries for members. Desire to serve the local community.

Essential Knowledge, Skills, & Abilities: Due to the nature of this role in dealing with our members on an on-going basis, the position requires (and is not limited to):

  • Excellent interpersonal and communication skills (both verbal and written); Efficient time management and organizational skills; Flexibility (able to adapt to changing environment).
  • Positively communicate with diverse membership and staff population while providing excellent customer
  • Strong computer skills, adherence to confidentiality, detail oriented.
  • Must be able to complete all assigned educational courses within required timeframes with passing.
  • Must be adaptable to changes in the work environment, comfortable with multiple competing demands and able to deal with frequent change, delays, or unexpected events in a calm and logical
  • All employees must embrace and foster an environment that supports our mission and core
  • Perform other job-related duties as needed.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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