Job description

Founded over 25 years ago with the mission of providing comprehensive and advanced solutions in aesthetic medicine, Hazen Plastic Surgery is recognized as one of the leaders in both surgical and non-invasive aesthetic procedures. Lead by Dr. Jill Hazen, a double board-certified Plastic Surgeon, Hazen Plastic Surgery and Medical Spa offers the widest range of treatments in body contouring, laser medicine, injectables, skincare, and plastic surgery. Our staff are at the forefront of emerging medical trends, and our cutting-edge facilities hold more than 100 different devices.

Hazen Plastic Surgery is currently looking for a Surgical Coordinator with a positive, can-do attitude, who consistently exhibits a passion for helping patients.

POSITION SUMMARY:

* THIS POSITION IS MANAGEMENT-TRACK *

The Surgical Coordinator is responsible for scheduling surgeries for the Physician. Responsibilities include coordinating surgical procedures with hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients as a liason to the Physician.

ESSENTIAL FUNCTIONS - PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Coordinates and schedules surgeries, and post-op appointments as designated by Physician.
• Interacts with patients, Physician, and other members within the office and at outside facilities providing accurate, timely and responsive information.
• Coordinates processes and routes all paperwork as required to meet Physician and facility requirements.
• Ensures efficient telephone communication.
• Documents work processes as required.
• Follows all written protocols and procedures of the office.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establish and maintain effective working relationships with Physician, staff, and management.
• Books surgeries based on Physician volume maintaining appropriate standard turn-around times.
• Identifies scheduling barriers and implements solutions to improve scheduling results.
• Follow established hospital protocols regarding surgical requirements.
• Adhere to policies regarding safety, confidentiality and HIPPA guidelines.
• Ability to manage patient relations, effective billing, scheduling, and daily front desk operations.
• Other duties as required.

QUALIFICATIONS & SKILLS:

• High school diploma or GED required.
• 1+ years surgery scheduling or related experience.
• Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external clients.
• Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures.
• Must be flexible and have the ability to multi task.
• Proficient in computers and relevant software applications and EMR technology.
• Possession of strong problem solving skills and sound judgment.

Job Type: Full-time

Pay: From $35.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Healthcare setting:

• Medical office
• Private practice

Medical specialties:

• Plastic Surgery
• Surgery

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Work Location: One location

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