Provides assistance to technologists and radiologists. May also assist with filing or front desk operations.

Duties & Responsibilities:

• Greets patients with courtesy and respect; introduces self; describes procedures; puts patients at ease.
• Administers oral contrast to patients and provides instructions as needed under direction of technologist.
• Practices universal medical precautions.
• Keeps patient information confidential.
• Must appear friendly to all customers and patients at all times.
• Responds to requests and questions efficiently, effectively and in a positive fashion.
• Handles upset or irate individuals professionally and courteously.
• Portrays self-control when under stress; remains professional in all situations.
• Ensures trust by presenting a neat and professional image; personally, in the waiting area and diagnostic room.
• Remains aware of appointment delays and changes to schedules.
• ID's images with pertinent patient information accurately.
• Duplicates images as requested.
• Reports any processor or related component malfunctions.
• Assists QC coordinator with densitometry and sensitometry daily.
• Participates in QC program as directed by team leader.
• Adheres to all OSHA regulations and universal precautions.
• Organizes all satellite films and coordinates the necessary paperwork for the radiologist.
• Ensures that all necessary comparison films are hung and we have the appropriate reports.
• Compiles processed images, imaging packet, patient control documents, contrast media release form and any other related documents.
• Delivers complete study along with accurate and complete paperwork to reading room for interpretation.
• Hangs and removes studies on view boxes as needed.
• Organizes and prioritizes paperwork flow.
• Serves as courier (when needed) to deliver and/or retrieve reports, films or supplies.
• To Patient Services Rep
• Greets patients and provides completed paperwork as needed
• Collects encounter forms, co-payments, insurance information as needed
• Answers phones and schedules patients for exams when necessary
• Assists in handling of imaging reports
• To Technologists
• Brings patients back to dressing booths and provides proper gowning directions
• Assists in lifting and transferring physically challenged patients to and from exam tables
• Completes portion of the paperwork process for technologist when necessary
• To the Radiologists
• Removes related paperwork from reading room
• Phones or faxes stat reading when requested
• Proofreads patient reports as necessary
• Delivers report to referring physician when applicable

Requirements (Knowledge, Skills & Abilities):

• Must possess excellent interpersonal skills
• Must be very detail oriented.
• Must be able to assist in lifting patients onto table.

Education & Experience Requirements:

The above knowledge, skills and abilities may be demonstrated by a high school diploma or equivalent.