Job description
We are looking for a Technology and Employee Store Specialist to join the Best Western family at Ruby's Inn. If you have a passion for making people smile, team-work, and excellent leadership skills, we invite you to join our team!
Job duties
- Work closely with store management
- Tech Support- Resolve POS issues, by phone, replace hardware etc.
- POS expert
- On call to help with issues
- Hiring- Interview, multiple points and ways of contact, coordinate with HR on housing, arrival and departure dates
- Training- Train employees, new hires, updated procedures or changes to system. Cross train employees
- Online Store- Process orders. Update pricing, items, inventory, photos, item dimensions and weights. Coordination with shipping
- Ruby Dollar Program- Check in’s, redeem, update info on accounts, redeem, expiration, Liaison with front desk and maintenance of any issues. Resolve account issues, duplicates, missing accounts, check in and parking issues. Lock accounts. Export info to hotel for email and update info. Resolve any discrepancies on amounts and old accounts to counterpoint
- Manager/Cashier shifts-Work as needed(especially in winter)
- Change for safes 1-2x per week (manager and reg 4 safe) Stock/Exchange as needed
- Weekly Management & Employee Meetings
- Inventory & Stock Checks-Yearly and Monthly/Quarterly
- Policy & Procedures-Suggestions, Update, Train
- Team Leadership- Attend and relay info where needed
- Floor to Management Liaison-Communicate and Relay info where needed
Full time, 40 hr/week, available to work some weekends as needed.
Position will start $14/hour with benefits after 3 months
- Excellent communication skills
- Computer skills
- Coney handling
- Self motivated
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