Job description

ESSENTIAL DUTIES, RESPONSIBILITIES:
-Provide excellent customer service in an over the counter retail environment
-Process customer shipments via UPS computer systems – Includes weight and measurement of packages
-Pack customer packages utilizing UPS Packaging Guidelines and materials.
-Utilize cash register to complete customer transactions; reconcile registers
-Mail sorting and placement into customer mailboxes
-Perform other mail duties as assigned.
-Sell other products and services of The UPS Store
-Assist customers with copy, print, notary and fax services
-Perform various printing responsibilities using common software applications. (e.g., Microsoft Word, -Excel, Publisher, Adobe Photoshop, Acrobat, Illustrator)
-Other general housekeeping responsibilities as required.

JOB REQUIREMENTS / QUALIFICATIONS:

-3 years retail experience

-Excellent customer service skills

-Ability to communicate professionally and effectively in oral and written (e.g., email) form
-Good typing and computer skills
-Good quantitative aptitude – ability to work a cash register and reconcile at end of day
-Ability to stand for 8 hours; ability to lift 50 lbs.
-High school diploma; some college or degree preferred.

Center Customer Service Representative

Primary responsibility is to deliver world-class customer service to customers. This requires strong interpersonal skills, effective oral/written communication skills and the ability to work well with others. Computer application knowledge, including Microsoft Office (Word and Excel), is recommended and may be required. Knowledge of Internet applications is preferred. Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Shift:

• 10 hour shift

Work Location: In person

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