hello!

We are currently seeking part-time Night Audit Front Desk associates at our limited service TownePlace Suites by Marriott property near the UCF campus.

Applicants should have a desire to uphold Marriott's "Spirit to Serve" while coming with flexibility as this is a 24-hour industry. As a limited service property it is important to note that responsibilities at our location will at times go beyond the traditional front desk experience.

Current openings: Monday, Tuesday Audit= 11pm-7am

Part-Time associates at our property receive membership to the Florida Hospitality Industry Association after a 90-day waiting period- granting significant discounts (some of which include complimentary admission) to various hospitality businesses in Florida. Part-Time associates also gain access to discounts at a wide range of properties world-wide under the Marriott name!

Please note that a background check is required and we request that applicants please include a resume for consideration.

Job Duties:

• 
  Provide Memorable service to guests at each encounter
• Anticipate and address guest's service needs
• Develop and maintain positive working relationships with co-workers and guests
• Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellalations
• Process all guest requests and relay messages.
• Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
• Ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
• Complete designated cashier and closing reports in the computer system.
• Accept and record wake-up call requests
• Count bank at beginning and end of shift; secure bank.
• Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager
• Ensure uniform and personal appearances are clean and professional
• Maintain confidentiality of proprietary information protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Assist individuals with disabilities
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language
• Answer telephones using appropriate etiquette.
• Support team to reach common goals.
• Comply with brand standard expectations and standards.
• Stand for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.