Job description
Grainger, located in Boise, is looking to hire a Warehouse Associate who will be in charge of order processing – picking, packing, staging, and shipping, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.
Responsibilities:
Responsibilities:
- Executes the Grainger Service Promise and demonstrates, by action, the company Values.
- Accurately receives product on DC trailer and effectively puts away product to utilize time efficiently and maximize cube space.
- Receive product from Branch Transfers (UPS, and other Carriers) to fulfill customer orders.
- Receives product on Hub Truck (Same Day Pickup) and process customer backorders and branch stock replenishment in order to have product available for sale.
- Processes backorders to fulfill customer orders and meet order ready times.
- Picks & stages will call orders to achieve company Will Call Ready Rate (WCRR) and Customer expectations.
- Accurately picks and prepares shipping orders to meet shipping cutoff times and processes orders according to all regulatory standards.
- Processes returns in accordance with BBX guidelines, referencing original documents, product disposition, and obtaining all necessary signatures.
- Contacts customers in order to purge old orders and release product for purchase by other customers.
- Properly prepares, stages and documents product for reverse logistics in order to keep inventory fresh and warehouse space open for new products to be introduced.
- Prepares all hazmat orders in accordance with all Dept. of Transportation and company requirements.
- Processes all next day air shipments in accordance with DOT requirements and company expectations.
- Schedules customer/vendor pickups as needed to serve customer and branch needs.
- Performs cycle counts to ensure inventory accuracy.
- Works multiple location report to drive continuous improvement in inventory accuracy by reducing duplicate locations.
- Performs stock alignments as necessary to improve inventory performance and accuracy.
- Replenishes and maintains showroom stock to create an appealing well-stocked environment for customers.
- Conducts daily power equipment inspection to ensure safe operation of equipment, safe work environment for employees, and compliance with all OSHA and company regulations.
- Grounds keeping and trash collection/disposal to ensure a clean, well-groomed appearance for customers and employees.
- Maintains shipping supplies, postage, etc.
- Warehouse housekeeping – Block/Flaps/Bin Maintenance to maintain a clean inventory environment and maximize cube space.
- Support customer service by assisting customers in picking up and loading product.
- Support will call service as needed to maintain a high level of customer service.
- Disposes of Defective Hazmat/Lighting /Scrap products in compliance with RPG guidelines.
- Actively participates in all regulatory training (Hazmat, Refrigeration, Back & Knife… etc.) and other company.
- Participates in annual inventory as needed.
- With appropriate cross-training, provides back up support at service counter during peak service times.
Requirements:
- High School Diploma or equivalent.
- Must be at least 18 years old.
- 2 to 3 years of customer service experience preferred.
- 1-year warehouse/material handling experience preferred.
- Must have exceptional attention to detail and the ability to multi-task effectively.
- Able to do continuous lifting of 35 to 50 pounds and be able to operate warehouse vehicles and material handling equipment.
- Able to operate powered industrial equipment.
- Able to operate computerized scanning equipment and PC-based programs including SAP.
- Able to follow verbal and written instructions with minimal supervision.
- Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development.
- Must pass a pre-employment drug screen & background check.
Job Type: Part-time
Work Remotely: No.
Work Remotely: No.
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