Position Overview
Our vision is loved brands, done sustainably, for a better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design and marketing.

The Customer Service Representative will work with Northampton and the Northeast Planning groups to ensure order fulfillment. They will be responsible for overseeing and communicating any demand increases/shortages and ensuring appropriate action is taken.

• Located at our Enfield Warehouse Location

• Inventory Management- shortages/overages
• Communication with Northampton & NE Planning, sister plants & copackers
• Partners with Planning, Quality & Warehouse to ensure order fulfillment & escalates complex conditions to Supervisor.
• Develops and provides analysis of order cuts.
• Participates in cross-functional work streams to evaluate and recommend standardized processes.

Education Requirements:
High School, Bachelor degree preferred.

Related Work Experience:
1-2 years in customer service, warehouse coordinator or equivalent experience.

Functional Skills:

• Ability to define a problem, collect data, establish facts and draw valid conclusions and solutions.
• SAP/ERP experience.
• Excellent communication skills.

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.