The team behind Wren Kitchens have been an industry leader in kitchen manufacturing for both the UK and US markets for half a century, and has now become the UK's fastest growing designer, manufacturer, and retailer of kitchens. We already have over 100 showrooms across the UK as well as 3 showrooms in the US, and plan to continue our expansion with many more. Come and join our team and be a part of our success story!

Key responsibilities of this role will include:

• Set and clearly communicate goals and deadlines for performance in line with the company’s plans and visions, monitoring daily progress to ensure targets are met at all times
• Assess staffing resources and effectively organize workflow to ensure all tasks within the department are carried out by a competent member of the team and to the highest standard
• Co-ordinate cross-training within the department, monitor training requirements and implement training as required.
• Maintain quality service by establishing and enforcing organization standards
• Maintain personnel records and monitor timekeeping and absences, escalating to management where required
• Assess and review staff performance, offering feedback, both constructive and positive, to support the professional development of team members
• Act as a key liaison within the department to clearly communicate updates, targets and any operational changes to the team and feedback suggestions, improvements and concerns from team members to management
• Monitor and enforce quality standards within the team to meet quality objectives, reporting any issues to management
• Ensures daily operation of equipment by monitoring performance and calling for repairs as required, evaluating new equipment and techniques
• Adhere to stated policies and procedures regarding Health and Safety in the workplace
• Adhere to procedures regarding the proper use and care of equipment and materials associated with the role
• Pursue personal development of skills and knowledge in order to effectively perform the role
• Organize workflow and monitor employee productivity within a department to ensure goods are produced and shipped efficiently, on time and to standard
• Manage teams of General Production Operatives in the day-to-day production and act as a key liaison between the department and upper management

Who are we looking for?

• Familiarity with company policies and legal guidelines
• Knowledge of products, including raw materials, bought in products and manufactured items
• Knowledge of quality systems and standards
• Knowledge of Health and Safety standards and compliance
• Knowledge of machinery and tools
• Strong computer skills, including use of Microsoft Office
• Proven experience in a supervisory or relevant role