Job description

CHANGE LIVES. INCLUDING YOURS.
Carley Moisio, YDC Teacher said, "I love the people I work with and get to see everyday. I also have really loved working with all the families that have come and gone. They bring me the best kids and I couldn't be more grateful! The best thing about my job is I get to watch the kids grow every single day. Whether it's accomplishing something big or small, the confidence they gain in themselves is so amazing to see."
We offer a fun, flexible, rewarding work environment and a FREE YMCA Membership!
The Birthday Pool Party Host delivers excellent service to Family Splash Center Birthday Party groups. Responds to guest needs, helps monitor pool area during the party, and maintains cleanliness and organization of party room area.

• Provides excellent service to party guests. Greets children and adults, making them feel welcome. Learns and uses guest names. Thanks guests for hosting their party at the Y.
• Directs party guests to changing rooms, party room, and Family Splash Center.
• Assists with guest needs such as set up, towels, tables, general questions throughout the party and clean up.
• Assists Lifeguards with ensuring safety in and around the pool area by being knowledgeable about all pool safety rules and procedures, observing patrons and communicating or redirecting as needed.
• Helps to maintain a clean, safe pool area.
• Promotes YMCA memberships and programs by answering questions and providing promotional materials to guests.
• Applies all YMCA policies dealing with member services and facility safety/emergency response.
• Handles and resolves guest concerns and informs Member Services Team Leader, Membership Director or Coordinator of unusual or unresolved issues.

Part Time Shifts Available:

• Saturday and/or Sunday, 1:00 pm-4:30 pm

We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility. Previous customer service, sales or related program experience preferred. Excellent interpersonal and problem solving skills required. Ability to relate effectively to diverse groups of people from all social and economic segments of the community required. Comfort with being in and around the pool area required. This position is open to candidates ages 16 and older.
The YMCA is a powerful association of men, women, and children joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. We offer a wide variety of programming, childcare and wellness opportunities to individuals and families of all kinds.
We received the Prairie Business Magazine 50 Best Places to Work award in 2018-2022 as well as the Bismarck-Mandan Young Professionals Network Top 10 Workplace award in 2019 & 2020.
The First International Bank & Trust Family Splash Center at the YMCA opened April 2019. The warm water, renovated pool will offer water slides and play features, swim lessons, fitness classes and lap swim, therapeutic jets for hydro therapy, and Birthday Party program & space.

Key Words: customer service representative, receptionist, front desk, pool attendant

Job Type: Part-time

Pay: $11.00 - $13.00 per hour

Shift:

• Day shift

Weekly day range:

• Weekends only

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