The primary role of the Account Manager (AM) is to manage, direct and oversee specific routes designated to them by their Branch Manager (BM), for their respective district. Provide support, leadership, supervision and training for all field personnel, while maintaining the highest efficiency, safety, and production standards possible. Develop, maintain and service all client relationships in the most efficient and professional manner, to insure company policy for quality and performance. The AM is responsible for enhancement sales, account profitability, employee recruitment and retention, training, contract retention, crew performance to budget, client satisfaction, highest quality and accident free district. Additionally, the AM will work close to PM to develop and maintain the vision that the client requested while continuing working in coordination with all other Stay Green Inc. (SGI) Departments to successfully achieve common operational goals.

The AM will have 3-5 years of related experience including experience in “hands-on” environment, ability to perform multiple tasks and meet critical deadlines. The AM needs to have technical knowledge of commercial landscape maintenance practices. AM will be computer knowledgeable, be able to read, write and speak English and Spanish is desired. Good written, verbal and organizational skills and proficiency with Microsoft Office products, Internet and e-mail

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  Uphold and promote and exceed all standards of safety as described in SGI’s policies and OSHA regulations. Immediate reporting of any employee injuries or liability incidents to the Human Resources Department within 24 hours.
• Implement and exceed current company policy, systems and procedures of all Field Operations, Safety, Quality Control and Technical Training Programs.
• AM will interview and recommend hiring of new employees that will report to them. AM will coach, counsel and discipline their PMs.
• Monitoring and holding all subordinate’s accountability to their duties and responsibilities and acceptable SGI performance levels including wearing appropriate uniform and PPE’s for job functions and ensuring personal hygiene, keeping truck, yards and other work areas in good order.
• Assist PM with dispatching routing and scheduling of all field labor.
• Approval of employee hours daily Aspire computer system and create all Work Orders.
• Responsible for emergency calls afterhours/weekends on a rotation among branch staff with manager titles. This calls need to be replied, communicated, resolved to our best ability within 2 hours.
• Must be able to accomplish 3 major projects (Rocks) per quarter.
• Responsible for training and evaluating employees that are assigned. Train all new employees on proper SGI horticultural practices including job sequencing and Bueno/No Bueno.
• Assist Branch Manager (BM) with job quality evaluations of properties and recommend and present information for extra work/work orders to BM.
• Provide monthly orders, including small tools, based on budgets provided by BM. AM will monitor and have accountability of all

equipment and fleet.

• Track progress and complete all walk through notes and Aspire issues.
• Performs other duties and special projects as required