Analyst - Remote

Monday - Friday 9 a.m. PST - 5:30 p.m. PST

Want to be part of an amazing team, hell-bent on crafting a better future within the customer space? We're always looking for strategic people who are curious, data-driven, have a growth mindset and excel at creating strategic points of view by levering data and learnings to inform internal stakeholders.

We are consultants. Strategists. Creators. Doers. Achievers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Visionaries. And we fundamentally believe that we're better together.

We're looking for an Analyst to support a Global Team within Microsoft to drive impact with one of our leading client teams. This individual will play a key role in partnering closely with multiple teams to keep consistent, up-to-date process and documentation of the group.

Would you like to…

• Help analyze current risk detection flags

• Be curious in driving thorough investigations, using various data tools, data insights and query languages

• Document learnings from past incidents in order to understand trends and make continuous efforts to minimize impact to the platform and other customers

• Prospect and develop new partnerships, including researching, identifying, and vetting prospects, managing communications with all prospective partners

• Create documentation around new processes for onboarding and scaling the team

• Collaborate with SME to identify technical requirements and backlog any development projects requiring collaboration

• Triage tickets

• Facilitates development team request eliminating blockers

What you bring…

• 4-6 years of previous analytical or program management experience

• Knowledge of MS Visio or equivalent

• Curiosity and intuitive nature to investigate issues

• Exceptional written and oral communication skills, and ability to handle sensitive and confidential information appropriately is a must

• Proven ability to influence and drive cross functional collaboration

• Experience working in cross functional teams comprised of various agencies all united to achieve the same goal

• A high degree of skill at interpreting data to inform strategy and provide actionable insights

• Interest and discipline to learn about our product portfolio

• Exceptional organizational skills

• A customer service mindset when working with stakeholders

• Microsoft experience a plus

We would like you to have…

• Excellent communication skills and the proven ability to influence multiple levels of the organization

• Results-focused with a deep sense of accountability and experience driving large projects from start to finish

• Proven ability to think strategically and creatively, while maintaining great attention to detail

• Passion for customers and experience nurturing customer relationships at scale and 1:1

• Strategic mindset including interpreting data to inform strategy and execution

• Exceptional collaboration skills with experience developing strong collaborative relationships with a diverse range of partners

• You are highly motivated to accomplish recurring tasks and solve problems with strong focus and follow-through

• You demonstrate curiosity and positivity in a team environment

• You are comfortable working remotely

• Knowledge of SQL/KQL or other querying languages/keen interest to learn

Would you like to join a global organization that...

• Embraces work-life balance – our employees' well-being remains a top priority for us

• Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact

• Encourages innovation and experimentation

• Understands that changes will occur, and adaptability is crucial to assist when it does

• Emphasizes and rewards collaboration

• Works remotely. We continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice

Want to know more?

Check out our open jobs around the world. Just so you know, we don't have a dress code, but we do have a strict no jerk policy.

https://www.designit.com/

Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.

This role requires the individual to be fully-vaccinated against COVID-19. The individual will be required to submit proof of vaccination. Reasonable accommodations will be considered for exemptions to this requirement in accordance with applicable la