Job description

Come in and work with us at our Palm Beach location!

Base Pay + Commission

*Text etechjobs to 25000*

We are looking for fun and enthusiastic full time Call Center Sales Representatives to help assist customers in finding solutions to retain and right-size their cable TV & internet accounts. These representatives must be patient and love helping others.

A positive attitude and ability to multi-task is a must!

No call center experience? No problem, WE WILL TRAIN YOU!! : )

If you lack previous call center experience, we offer paid training, coaching and continuation training throughout your tenure to advance your skills. No certifications or degrees are required! Applicants should have excellent verbal communication skills. The position requires regular attendance and timeliness.

Duties include:

• Manage large amounts of inbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by going the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team daily, weekly and monthly goals
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree or equivalent

What can Etech offer YOU?

• Servant Leadership culture – we are here to support your success
• Career Development and personal growth opportunities
• Fun atmosphere with unique contests and incentives
• Lucrative comp plan
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Flexible Spending Account
• Paid time off
• Paid training
• Tuition reimbursement
• Daycare reimbursement
• Daily Pay

Why Etech?

Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities.

Etech is social!

Check us out on Facebook, Instagram, and LinkedIn (@Etech)

Job Type: Full-time

Pay: $14.00 - $14.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• West Palm Beach, FL 33404: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

License/Certification:

• form of Identification (Preferred)

Work Location: One location

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