All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift: 8:00am till 5:00pm

Location: Orthopedic

The role you’ll contribute:

Responsible for all front office functions including patient registration, check-in, check-out, collecting copayments, deductibles, and any other patient owed account balance at both check-in and check-out, appointment schedule, answering and directing incoming telephone calls, filing, medical records, and all other duties as assigned by their direct supervisor and/or Practice Manager.

Additional responsibilities include compliance in ensuring all required patient paperwork has been received, completed, updated, and filed into patient record, in accordance to the clinic, Gordon Hospital, AdventHealth, and any other state and/or federally mandated requirement.

The value you’ll bring to the team:

• Greets all patients and visitors with a smile in a prompt, courteous and helpful manner
• Ensures all patient paperwork is completed or/and updated either prior to or upon patient check-in and prior to patient being seen by provider. Ensures all paperwork is scanned and/or uploaded into patient account/electronic health record (EHR)
• Schedules patient appointments for appropriate clinic / provider
• Obtains and maintains the patient’s current insurance information
• Collects copays, self-pay deposits and other patient balances due upon check-in

The expertise and experiences you’ll need to succeed:

• Minimum qualifications:
  • Minimum of a high school degree or equivalent
  • Customer Service Skills
• Preferred qualifications:
  • Previous medical office experience.