Community Engagement Coordinator

Job Objective: To support and/or guide community engagement efforts including coordinating and overseeing volunteer activities, managing in-kind donations, implementing organization-wide communication efforts and serving as an outreach lead for external opportunities and events.

Volunteer Engagement

• Meet monthly with Shelter team to plan volunteer events, assess needs, and recruit volunteers
• Prepare and fill monthly volunteer calendar
• Oversee volunteer registration and background check process
• Lead and manage ongoing group volunteer programs
• Plan and implement volunteer recognition programs and events
• Maintain, update, and act as lead administrator for volunteer and board service database
• Develop and implement volunteer education training to prepare all volunteers
• Coordinate, plan and execute the Jubilee event, an annual holiday store program
• Act as a liaison to Share Charlotte and provide volunteer opportunities

In-Kind Donations

• Manage and monitor inventory in supply closets at St John Baptist and Plaza Place
• Update Amazon wish list to reflect any needs or additions from Shelter team
• Work in collaboration with Program team and Shelter team to respond to offers of donations and determine to receive or not.
• Coordinate the distribution of and receipt of any physical item given to families
• Receive all in-kind gifts
• Document estimated value of in-kind donation and provide acknowledgment of donation
• Coordinate delivery/transportation of donations

Marketing/Communications

• Establish and maintain a social media strategic plan
• Gather CFH Client stories monthly and distributes across all platforms
• Attend and market CFH at agency fairs and serve as a representative at various external events
• Monitor CFH Development/CFH grants emails and forward
• Establish a branding guide that can be implemented across all media platforms
• Updates website with employment opportunities, board member changes, staff additions, and annual outcomes.
• Manages photo waivers of families
• Oversee mailing holiday cards from requested Holiday appeal donors
• Point person for Constant Contact

Qualifications

• Effective oral and written communication skills
• Ability to cultivate and maintain positive and productive working relationships with families, volunteers, co-workers, and with representatives of other agencies and programs
• Exceptional planning, organization and analytical skills with attention to detail
• Proficient in social media (Facebook, Instagram and Twitter)
• Flexibility and strong servant leadership as exemplified by the following: personal humility and integrity, ambition for the organization's well-being, personal accountability for organizational results

Requirements

• Flex to work some evenings and weekends
• Bachelor's Degree in Human Services, Public Relations or related field and
• One year of related experience
• Reliable/dependable transportation; must have valid driver's license and insured transportation

No calls, emails, or visits please.

For immediate consideration, please formally apply online and provide a resume and cover letter.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.