Community Manager-Brook Valley/Farmington Estates

Full Time
Rocky Mount, NC 27804
Posted
Job description

Inspire Communities is seeking a Community Manager to lead the team at their Brook Valley and Farmington Hills Manufactured Home Communities. With plenty of opportunities to socialize and spend time with family on-site for our residents, the Community Manager will assist with resident engagement and general responsibilities related to the upkeep of the properties.

Some responsibilities may include:

· Tour property regularly to identify needs to maintain and enhance community appearance and resolve issues and problems in a timely fashion.

· Comply with, communicate, and enforce all federal, state, and local health and safety laws to meet OSHA requirements.

· Comply with federal, state, and local regulatory requirements to avoid discriminating against residents, vendors, and employees and protect the interests of the company.

· Enforce and recommend safety systems, policies, and procedures to ensure a safe working environment.

· Identify and communicate significant operational issues to regional and divisional leadership, including government/township issues, accident injuries, and employee or resident events.

· Understand and implement policies and procedures as published periodically and included in the Employee Handbook.

· Enter data into management software systems, pull and analyze reports, and take appropriate action to meet all company objectives.

· Perform other duties as assigned.

· Order or direct the ordering of goods and services needed to operate and maintain the community.

· Compose and issue legal notices to residents in a timely fashion for operating policy violations (i.e., pets, pending eviction warnings, home site maintenance, parking & speeding ordinances, and visitors).

· Order or direct the ordering of goods and services needed to operate and maintain the community.

· Negotiate vendor service contracts.

· Review, approve and process all community invoices for payment.

· Perform miscellaneous administrative functions, including maintaining organized and complete resident and vendor files.

· Plan and/or support resident relations events (i.e., holiday parties, summer picnics, Girl scout/Boy Scout meetings) and communication vehicles (i.e., newsletters, coffee/hostess hours) reflective of resident demographics.

· Oversee or assist in maintenance operations, in the absence of a maintenance supervisor.

· Perform general maintenance of community infrastructure.

· Conduct four-side home inspections.

· Perform resale home inspections.

· Apply paint to homes as needed.

· Repair and maintain the following: electrical systems, plumbing systems, HVAC systems, irrigation systems, swimming pool systems, and small engines, as needed.

· Based on Community, either direct new and used home sales or support direct sales staff, as needed.

Two to five years of previous office management, preferably property management, is required. A high school diploma, GED, or equivalent, is required. Must have strong communication skills, the ability to multi-task and delegate responsibilities, and have strong computer skills. Bi-lingual in spanish is preferred.

“Inspire Communities is an equal opportunity employer. All aspects of employment including the decision to recruit, examine, hire, train, promote, discipline, or discharge, as well as every aspect of personnel policies, work assignments, work environment, and other benefit and privileges of employment, will be based on merit, competence, performance, and business needs and free from illegal discrimination. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sex (including pregnancy, childbirth or related medical condition), genetic information, gender, sexual orientation, gender identity or expression, military or veteran status, or any other protected under federal, state, or local law.”

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Relocation assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Rocky Mount, NC 27804: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 2 years (Preferred)
  • Property management: 2 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

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