Job description

ACCOUNTABILITY OBJECTIVES:

· Lead, manage and motivate Community Patrol Staff providing oversight, support and resources.

· Must have a thorough understanding of Bonita Bay Community Associations customer service philosophy.

· Assist the Operations Manager in the management and supervision of the Community Patrol Department on an as necessary basis.

· Available and on-call 24-hours a day, 7 days a week to support staff as needed.

· Always have a clean neat appearance.

· Excellent report writing skills and the ability to assist CPO’s in writing their reports.

· Have a good working knowledge of all posts and Community Patrol functions.

NATURE OF POSITION:

· Scheduling, Training, Evaluating, staff, Personnel

· To supervise Community Patrol Officers and make administrative decisions in the everyday operations of Community Patrol Department.

· Review and evaluate reports prepared by staff. Conduct follow-up investigation of criminal activity.

· Work directly with the Ops Manager & Director of Safety to overseeing daily operations and special projects assigned to the Community Patrol Department.

· Oversee control access to Bonita Bay, allowing entrance to only authorized individuals.

· Continuously train and improve staff knowledge and customer service

· Occasionally patrol the property, ensuring all Community buildings, construction areas, residences are safe and secure to the extent of our abilities. Reporting suspicious and/or unlawful acts to local law enforcement.

· Responsible for Ordering and maintaining supplies

· Responsible for vehicle maintenance schedule

QUALIFICATIONS:

· Requires a valid Florida driver’s license

· Position requires a minimum 3 years in the security field as a supervisor, or 5 years verifiable supervisor experience in any field. Military law / Law Enforcement a plus

· High School diploma, College a plus, not required

· Requires management, leadership, people skills, verbal and written communicative skills.

· Requires excellent customer service skills.

· Requires general knowledge of computers and hardware to include: Proficiency, MS Word, MS Excel, MS Outlook, Security Access Systems, and internet navigation / research

Job Type: Full-time

Pay: $24.05 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• On call

Ability to commute/relocate:

• Bonita Springs, FL 34134: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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