Job description
- Represent Spartan Tool in a positive and professional manner
- Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs
- Work with Customer Service Manager and team to continually develop new customers and new markets
- Perform any other duties assigned by your manager
- Order entry of all incoming orders
- Manage incoming customer calls Conduct research on ongoing customer needs
- Responsibilities and Authorities:
- Perform routine follow up calls with current customers
- Develop quotes in cooperation with the Customer Service Manager on an as-needed basis
- All of the duties of the position are completed as per the job description
- Inside sales duties are performed accurately and with a sense of urgency, while keeping the needs and interests of the customer and Spartan Tool in mind
- Collecting and reporting customer information and issues
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