Desktop Support Specialist II

Full Time
South Sioux City, NE 68776
Posted
Job description
Are you a technical support professional looking to change up the monotony of your daily work and join a company that supports your continued development? If so, you may be interested in our Desktop Support Specialist II position.

In this role, you will provide second level helpdesk support to various users by identifying and troubleshooting to resolve technical issues. To be successful in this position, you need to be customer-service oriented, reliable, and flexible.

Work Schedule: Monday-Friday, 8:30am-4:30pm

Qualifications:
  • High school diploma or equivalent.
  • Prefer some additional vocational or technical training in software, PCs, and/or networks.
  • Minimum of six years of work experience, preferably in direct customer support and technical computer support experience and/or training with PCs, printer, mobile device.
Who we are:
For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have regional offices located around the country, and nearly 1,000 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

Why work for us?
We offer you a challenging career with a competitive compensation and benefits package, including:
  • A 37.5 hour work week.
  • Paid study materials, exam fees, study day, and monetary awards for professional development.
  • Paid time off for vacation, holidays, sick leave, leave of absence and more.
  • Opportunities to impact the organization through participation in committees (Green Team, Fun Committee, etc.).
  • Support of a healthy lifestyle through a wellness program and gym subsidy.

Location: South Sioux City, Nebraska

To learn more about Great West and our office locations, please visit our website www.gwccnet.com.

Great People
Great Careers
Great West Casualty Company

Great West Casualty Company is an Equal Opportunity Employer.

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