Job description
Wouldn’t you love to have an opportunity to change someone’s day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our call center representatives do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for reliable agents that can meet the schedule for the After-Hours shift (5 PM - 12 AM). Mister Quik Home Services has been in business for 22 years and was just named one of Indy’s best workplaces in 2022.
Why Mister Quik?
- Competitive pay
- Growth and promotion opportunities
- Hands on training
- Company Events
- Contests & Prizes
- Paid training
- Referral Program
Requirements
- Ability to sit for long periods of time
- Strong listening skills
- Great communication skills
- Comfort with a fast-paced environment and multitasking
- High School diploma or equivalent
- Weekends Mandatory
- Evening Shift (5 PM to 12 AM)
Responsibilities
- Efficiently and effectively manage high volume of inbound/outbound calls
- Ensure customer satisfaction by determining customer needs
- Provide customer contact via phone and email.
- Must be available to work nights and weekends, variable schedule(s) and overtime as necessary
- Regular, consistent, and punctual attendance
- Other duties as assigned
Job Type: Part-time
Pay: $17.00 per hour
Schedule:
- Evening shift
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
Work Location: Remote
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