Job description

Paw Oasis Pet Resort is hiring a part time Front Desk Receptionist with a strong customer service background, proven sales record, superb phone skills, great attention to detail, and ability to multi-task in a fast paced environment. **Must be willing to help with the animals and other tasks when needed and asked! **.

About Us : Paw Oasis Pet Resort (formerly known as Bliss Pet Resort Castle Hills) is a large luxury dog daycare, boarding and grooming spa located in the Castle Hills area of The Colony, TX . We offer dog boarding, daycare, grooming, and training services. Our focus is on providing exceptional customer service and quality care in a luxury resort atmosphere. We opened our doors about a year about to this 10,000 sq foot facility with 30,000 sq feet of play yards and in ground pool for the dogs! We are looking for dynamic individuals to help us grow and be successful! The ideal candidate is interested in continued learning and long term growth within a rapidly expanding company.

Schedule & Hours: The position shifts are from 6:45am to 12:30pm and 1:45pm to 6:45pm daily Monday to Friday and and 7:45am to 5:15pm rotating Saturdays. Sunday availability from 1:45 to 5:15pm is needed during busy times. The ideal candidate has open availability to work when needed any shifts but will consider afternoon or morning availability only. Must be available the day before and after all major holidays and summers as this is our peak season.

Location: Our location is 4770 Windhaven Parkway The Colony, TX. 75056

Compensation: $13-$14 per hour based on experience( plus $400-$800/mo in tips) , a monthly sales bonus for selling company services. If you are money motivated and love pets, this position might be a great fit! There is a large emphasis on selling and tracking new and existing customer inquiries of our company services.

Responsibilities Include:

• Sales of our Facility Services
• Providing Exceptional Customer Service
• Answering Busy Phones
• Accepting Payments
• Checking In/Out Boarding, Daycare, & Grooming Customers
• Data Entry of New Customers
• Appointment Scheduling
• Solving Customer Complaints
• Providing Tours of Resort
• Acquiring New Customers
• Social Media Posting

Candidate Skills & Attributes:

• Upbeat/ Extroverted with People!
• Assertive with Suggesting Services/Sales!
• Extremely Organized!
• Detail Oriented!
• Multi-Tasker
• Remains calm during stressful times

Are you a people person with a great "phone voice" who loves to organize and stay busy?

This might be the job for you!

Must be familiar with most dog breeds and LOVE ALL ANIMALS!

Past Experience Required :

• 3 years of face to face customer service
• 1 year of suggestive selling in a retail, food, spa, or similar industry
• 2 years of reception or administrative work experience
• 5 years working history

If you'd like to become part of a growing, fun, top notch facility, please attach your cover letter detailing what you have to offer and why you are the best candidate for the position including your availability with your resume. Also complete the indeed assessment sent you. Only candidates following these instructions will be considered.

No calls please. If we are interested, we will contact you for a phone interview.

Visit out Facebook page: www.facebook.com/pawoasispetresort

Our website is PawOasisPetResort.com

We look forward to speaking with you!

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Professional development assistance
• Retirement plan

Schedule:

• 4 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• The Colony, TX 75056: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your daily availability ?

Experience:

• Front Desk Reception: 1 year (Required)

Work Location: In person

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