Job description

What if I told you it is possible to find a Company that lived to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply? What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated?

See below for a feel of what the Company culture is (REALLY) like. Hint: it's amazing.

At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together!

Westcliff is seeking a full time Information Technology (IT) Assistant to join the Technology Department. The IT Assistant will provide technical support and troubleshooting of hardware and software problems for faculty, staff, and students. This person reports to the Director of Technology.

• The IT Assistant must be able to work the 11am-8pm shift, and weekend as needed.

Duties and Responsibilities

• Assists IT team in troubleshooting and resolving hardware and software problems.
• Assists faculty and students when needed in class for technical issues related to hardware and software system
• Assists in establishing staff and faculty computer logins
• Troubleshoot network systems and computer hardware as needed
• Resolve technical issue for staff, students and faculty e-learning portal technical supports
• Assists in equipment moves, deployment, and equipment tracking
• Documents maintenance for all computer systems as appropriate
• Other duties as assigned by the director

Knowledge, Skills, and Abilities Required

• Experience resolving technical issues and troubleshooting skills
• Excellent problem solving and communication skills
• Google Suite / Office 365 experience and Microsoft Office proficiency

Experience and Education:

• Bachelor's degree (B.S. or B.A.) or equivalent
• Works experience in works in education environment (preferred)
• Must be knowledgeable about computer hardware and software

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound.

Westcliff University is an Equal Opportunity Employer

Job Type: Full-time

Pay: Up to $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year
• 2 years
• Under 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Irvine, CA 92614: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)
• IT support: 1 year (Preferred)

Work Location: One location

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