Job description

We are looking for a Insurance Follow-up Specialist to join the SMP Team! If you looking to join a dynamic team and have a passion and experience in hospital medical billing, this could be the position for you!

Job Duties

• Answers incoming phone calls from patients, staff and insurance companies.
• Accurately post charges, payments and adjustments to patient accounts per client policies/procedures.
• Calculate, balance and post daily deposits into billing software within 1-2 business days.
• Verify the payment received is paid per the specific payer contract.
• Accounts underpaid phone call will be made to begin process of getting corrected payment.
• Overpayments are followed up by a phone call to the insurance company within 3-5 business days.
• Run, download and send statements daily for designated sites.
• Monitor claims through electronic claims processing system.
• Print claims to paper that are not submitted electronically daily.
• Identifies and resolves patient billing issues/disputes.
• Make detailed notes on patient’s accounts after correspondence from patient, insurance, attorneys, etc.
• Evaluates patient’s financial status and establishes payment plans
• Follow up on all accounts pending insurance at a minimum of every 30 days.
• Responsible for all first level appeals to payors.
• Sort and distribute mail as needed.
• Phone consultations to facilities as needed.
• Special projects as assigned.

EOE. No phone calls please.

Job Type: Full-time

Pay: $18.00 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical Billing: 2 years (Required)

Work Location: Remote

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