Job description

Available shift:

Work 4 days a week, 3 days off

Wednesday - Saturday, 5pm - 4am

Great opportunity to work in exciting but little-known industry. Training to be provided.

This person will be responsible for supporting Terminal Operations utilization of technology systems, which includes RFID, OCR and GPS solutions. Training will be provided on the terminal’s specific operating environment.

Key Responsibilities

• Continual learning of operational and systems processes
• Perform thorough system checks prior to each shift to ensure smooth operation
• Assist in supporting and troubleshooting the Terminal’s various Applications
• Monitor and support Terminal systems, including but not limited to OCR, GPS and RFID
• Monitor and support system hardware nodes: mobile data terminals and workstations as needed
• Meet customer service levels and follow escalation procedures during system failures
• Provide outstanding customer service and support to clients

Qualifications

• Bachelor’s Degree from an accredited four-year college or university with a degree in Computer Science, Information Technology or a closely related field, preferred but not required.
• At least 2 years of progressively responsible experience in an information technology environment
• Must have strong analytical skills, including the ability to extract, compile and analyze data
• Excellent verbal and written communications skills
• Ability to work safely and independently when necessary
• Stand out work ethic
• Punctual
• Must be able to qualify for a Transportation Worker Identification Card and pass internal background screen.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• 2 years
• No experience needed
• Under 1 year

Schedule:

• Evening shift
• Night shift
• Weekdays
• Weekend availability

Work Location: One location

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