Junior Linux and Windows Desktop Support
Full Time
Albuquerque, NM 87123
Posted
Job description
Overview:
It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
Encantado Technical Solutions is seeking a Junior Linux and Windows Desktop Support Technician to support a major national laboratory. You will provide end user support to Linux and Mac laptops and configure and support specialized lab equipment and hardware. To accomplish this, you should have 2 years of End User Linux support experience as well as experience in supporting specialized lab equipment and hardware.
Responsibilities:
- End user support Linux and Mac laptops
- Configure and support specialized lab equipment and hardware ( eye trackers, VR headsets, and electroencephalogram equipment)
- Document user manuals and software
- Perform data analysis
- Participate in all status/team meetings
- 2 years of End User Linux support
- Experience troubleshooting Mac and Linux laptops
- Experience in supporting specialized lab equipment and hardware (Eye trackers, VR headsets, and electroencephalogram equipment)
- Experience with approval process for software and hardware
- Must have ability to obtain DOE Q Clearance
Desired Skills:
- Experience with supporting a large team (30+)
- Experience with data management
- Experience with writing user manuals
- Experience with software documentation
- Experience with EEG (electroencephalogram) equipment, eye-tracking equipment
- Experience with setting up AR (augmented reality) and VR (virtual reality) headsets and environments
About Us:
Encantado Technical Solutions (ETS) is an unpopulated Small Business Administration-approved mentor-protégé joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above.
It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
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