Medical Records Clerk Job Description

Mako Medical is currently searching for an experienced and friendly medical records clerk to join our administrative team. This is a full-time hybrid role; you will complete training in-office and will transfer to remote work once training is completed. After the training period you will be required to work in the office 1-2 days a week. You will be responsible for a variety of tasks including issuing medical records to payers according to laws and regulations, complete clerical duties including answering phones, responding to emails, and assisting Customer Service Department staff with incoming calls on a as needed basis.

The successful candidate will have in-depth knowledge of medical terminology, processes, and administrative duties. To excel in this position, you should also demonstrate excellent communication and organizational skills. Ultimately, you will work with a small team to assist with the responsibilities described and fill in with other Medical Billing assignments as needed.

Gathering patient demographic and personal information

Issuing medical files to persons and agencies according to laws and regulations

Helping with departmental audits and investigations

Ensuring medical records requests are completed in an accurate and timely manner

Completing clerical duties, including answering phones, responding to emails

Additional assignments as assigned by supervisor

• Associates Degree preferred

• A minimum of 2 years’ experience in a similar role

• Advanced understanding of medical terminology and administration processes

• Proficient in information management programs and MS Office

• Outstanding communication and interpersonal abilities

• Strong attention to detail with excellent organizational skills

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)