As a Mortgage Loan Processor, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. While providing updates on the application process as well as collecting pertinent documentation from our members, you will also receive first hand knowledge and coaching in the world of mortgage underwriting.

Join Achieve, change the future
At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,700 employees in mostly hybrid or remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, while putting your well-being first.

What you’ll do:

• Build rapport with borrowers
• Send initial document needs list to the borrowers
• Complete specific data input based on documentation received into the Loan Origination System (LOS)
• Track the receipt of borrower required documents and documents from 3rd Party vendors
• Review borrower documents for completeness and enter pertinent data into LOS
• Complete a 3rd party validation of the borrower’s employer
• Review credit profiles for completeness and eligibility
• Effectively communicate application status to borrower
• Collaborate with your team to confirm all conditions have been met for each file
• Identify ways to improve borrowing process

What you’ll bring:

• 6+ months consumer lending experience
• 1 year mortgage processing experience (preferred)
• Strong organizational and time management skills
• Ability to work in continually changing environment
• Ability to handle high volume lans and stay within required SLAs
• Ability to multitask and move quickly between required job functions
• Great communication skills, self motivation, positive attitude
• High school diploma or equivalent

• 
  Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental and vision with HSA and FSA
• Competitive and flexible PTO, including dedicated volunteer days
• Complete wellness support with access to Virgin Pulse, Ginger Health Coaching, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet insurance for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect with other employees through our six employee resource groups
  

Meet Achieve