Job description

Consultation Coordinator

Description

QC Kinetix specializes in the use of regenerative medicine to treat arthritis, joint pain, sports related Injuries, and chronic pain without the need for surgery or opioids. We are currently looking for an experienced Sales Consultant to act as Consultation Coordinator at our San Diego, CA location. This position is a part-time, performance based role and perfect for a highly qualified sales professional looking for competitive pay.

The Consultation Coordinator must be a highly motivated, competitive individual that preferably has healthcare elective procedure experience in dealing with an out-of-pocket (no insurance) medical practice. We are looking for a skilled "deal closer" who can professionally overcome objections from patients while articulating to the patient the benefits of our services. They are expected to perform sales functions, meet with patients, and guide them in the treatment processes. Following up with patients on a regular basis to build and maintain relationships is a critical function of this medical center role, as well as ensuring excellent patient satisfaction. Achieving year over year sales growth by increasing gross revenue for the clinics are a must through feedback to marketing spend and through community outreach and referrals from other medical practices!

Job Duties and Responsibilities

Upholds the highest morals and ethics while adhering to the QC Kinetix mission statement at all times.

Understands basic physiology for each treatment offered as to be able to explain each treatment prescribed by the medical provider in great detail.

Learns and delivers verbiage from provided script for each treatment option prescribed by the medical provider. Attends training in Charlotte, NC and completes mentoring program before the clinic opening day. All travel expenses are covered.

Follows up with all new prospective patients in a prompt manner by calling all new patients and follow-up patients the day before their appointment for an introduction as to who they will be seeing in an effort to establish repour and information on patient’s goals for therapy.

Obtains treatment plan from medical provider to present to new patient, establishes rapport with new patient, and presents treatment protocol dictated by the medical provider.

Explains to the patient any imaging relevant to the patient’s pathology after medical provider establishes diagnosis and explains pathology to consultation coordinator.

Answers any questions or objections the new patient may have regarding finances, timing, or treatment.

Reviews approved payment options with the new patients and writes up payment plan for new patient to sign, expressing understanding of cost and terms of payment for treatment plan.

Walks patient to front desk to process payment and sign consent forms for treatments to be rendered.

Perform outreach and marketing activities for clinic/patient growth with other medical practices or businesses in the area (e.g. chiropractors, physical therapists, massage therapists or gyms) to develop organic leads for location.

Knowledge, Skills, and Abilities Required

5 years as a proven Sales Leader. (Preferred but not necessary)

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Ability to work both independently and in a team environment.

Experience using 3rd party financing options

Job Type: Part-time

Pay: $500.00 - $1,000.00 per day

Benefits:

• 401(k)
• Paid training

Schedule:

• No nights

Supplemental pay types:

• Bonus pay

Experience:

• Concierge Sales: 1 year (Preferred)
• Sales: 2 years (Required)

Work Location: One location

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