Job description
A Sales Representative will participate as a customer service representative by providing recommendations and solutions to consumer’s LED and DMX control needs regarding a wide range of project sizes. These services are provided through a mixture of interaction methods which may include phone, email, and face-to-face instances.
Key Components:
- Strong communicator, both verbal and written
- Technically Oriented (Knowledge of DMX controls is a PLUS)
- Proven track history of sales accomplishments
- Understanding of LED strip utilization (i.e. single color, RGB , 4 in 1, DMX)
- Understanding of LED strip lighting design and installations
Qualifications:
- Well spoken (English Mandatory, Spanish is a PLUS)
- Professional with excellent phone etiquette
- Ability to carry packages up to 50LBS
- Office competencies including Microsoft Office and related applications (QuickBooks is a PLUS)
- Ability to learn fast
- Eager and open to developing new skills
- Friendly persona who can work as part of a team with the ability to provide and receive feedback
- Bachelors/Associates in Electrical Engineering or equivalent work experience and training
Other Qualifications:
- Electrical background
- Understanding of Ohm’s Law
- Understanding of electrical components
Daily Activities Would Include: Normal Schedule: 9 – 6, M-F
- Provide customer service and technical support.
- Determine customer requirements to recommend specific products and solutions
- Attend “walk-in” customers. Run credit cards, make invoices, receive payments and produce estimates.
- Resolve customer inquiries
- Troubleshoot customer lighting application issues
- Exceed sales goals and quotas.
- Work closely with the sales team to upkeep sales procedures.
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