PRIMARY DUTIES AND RESPONSIBILITIES

• Own the delivery process for projects initiative by the business stakeholders from intake through delivery.
• Keep business stakeholders well informed of the health and progress of survey projects and deliver regular status reporting to business stakeholders.
• Develop and propose risk mitigation plans as necessary aimed at ensuring projects are completed on time, on budget and with high quality.
• Manage, educate, create, design, develop and consult with internal analysts and key stakeholders.
• Partner with the agile delivery teams to coordinate work execution, manage risk and provide status.
• Translate and communicate complex resourcing issues and solutions in a simple, effective way to business stakeholders.
• Assess near-term and longer-term resource needs to recommend hiring priorities and inform staffing or hiring strategies.
• Develop and recommend solutions that improve or enhance surveys, balancing business requirements with the drive for standardization and operational efficiency.
• Establish or implement departmental policies, goals, objectives, or procedures in conjunction with key stakeholders.
• Ability to lead an agile delivery team as a Scrum Master on projects when needed.

EDUCATION AND EXPERIENCE REQUIREMENTS

• BA or BS, in Information Systems, Information Management, Computer Science or related field. A Master’s degree is a plus.
• 6+ years in a technical project management role with demonstrated experience managing a team of resources and multiple large projects in various stages of the project life cycle at the same time.
• PMP or Certified Scrum Master is preferred.
• Solid technical knowledge and experience working with Excel, Word, and PowerPoint. Basic understanding of programming languages and processes.
• Advanced proficiency with Microsoft Project is required.
• Experience managing projects with Azure Dev Ops (ADO).
• Experience working in an Agile environment.
• Knowledge of the health care industry is preferred.
• Strong analytical and critical thinking, excellent written and oral communication and strong organizational skills are necessary.

BEHAVIORAL ATTRIBUTES

• Ability to identify areas of improvement and implement efficiencies for continuous improvement.
• Ability to present ideas in a business-friendly and user-friendly language.
• Self-starter with demonstrated ability to successfully assist with complex project deliverables in a very driven and changing organization.
• Strong Communication skills: written and verbal to articulate clear expectations and direction.
• Demonstrated ownership of assigned tasks and dedication and perseverance to get the job done.
• Flexibility, adaptability and the ability to work under tight deadlines or changing needs.
• Confidence and ability to work independently.
• Exceptional client service orientation. Client-facing experience is preferred.
• Attention to detail.
• Ability to multi-task in a virtual and matrixed team-based environment.
• Ability to lead and develop teams, driving engagement and enabling team members to maximize their potential.

SullivanCotter is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.